Excel logo
Spreadsheet alternative

Replace your Excel customer success spreadsheet

Export your Excel sheet as a CSV, import it, and see your whole book scored by health. Most teams are live in about an hour. Your original file stays yours.

Most teams are live in about an hour. No credit card for the trial.

NorthwindHelixOrbitScored by healthIllustration with sample names
Why it stops working

Where an Excel tracker misses the signal

Health is a fill colour

It changes only when someone remembers to recolour the cell.

Copies drift apart

Versions get emailed around, and nobody is sure which workbook is current.

A drop in usage is just a number

Nothing tells you to act. The renewal date passes in a column.

The move

Five steps from Excel to a scored book

You do not rebuild anything from scratch. You export the sheet you already have and let the platform score it.

1

Export as CSV

In Excel, choose Save As and pick CSV. Keep your original workbook untouched.

2

Download the template

Open the CSV template in CSHUBB and line your columns up with it.

3

Import

Drag and drop the file. The import step takes about 10 minutes.

4

Pick your industry

Blueprint loads scoring, pipeline stages and alerts that fit how you sell and renew.

5

Review the rules

Check the rules and change what does not fit. You stay in control of every number.

Side by side

What changes, and what you keep

ExcelCSHUBB
HealthA colour or a number someone sets by handScored from signals such as usage, tickets and NPS. You can override any score
RenewalsA date column you have to watchAlerts and a renewal view that show what is coming
Next stepYour memory and your calendarPlaybooks and drafted actions
Your dataYoursYours, and you can export it
Questions

Excel move FAQ

Do I need a special format?

Use the CSV template. It has columns for fields such as status, health, ARR, MRR, NPS, usage, tickets and renewal days.

How long does the move take?

Most teams are live in about an hour. The import step itself takes about 10 minutes.

Can I keep my Excel file?

Yes. Exporting a CSV does not change your workbook.

What if my sheet has extra columns?

Custom fields are available on paid plans, so extra columns can become fields on the account.

Keep exploring

Once your accounts are in

Connect your CRM to keep accounts current, or look at what the platform does next.

Bring your Excel sheet. 7 days free.

No credit card. Your original file stays yours.

All third-party trademarks, logos, and brand names (including HubSpot, Zoho, Freshworks, Notion, Google Sheets, and Microsoft Excel) are the property of their respective owners. Technical compatibility mentions do not imply endorsement or affiliation.

CSHUBB is a customer success platform for teams who care about data privacy. Know which accounts need you, why, and what to do next.

Contact

hello@cshubb.comDemos and inquiries
founder@cshubb.comFeedback and pricing
support@cshubb.comProduct issues
security@cshubb.comSecurity questions
See the platform in action.4.5 minutes, all modules.
Momentum AIOffline mode11 alertsLocal AI via LM Studio
Watch demo
© 2026 CSHUBB Innovations. Built by a CS professional, for CS professionals.Need hands-on help? CS consulting
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CSHUBB is a customer success platform for teams who care about data privacy. Know which accounts need you, why, and what to do next.

Contact

hello@cshubb.comDemos and inquiries
founder@cshubb.comFeedback and pricing
support@cshubb.comProduct issues
security@cshubb.comSecurity questions
See the platform in action.4.5 minutes, all modules.
Momentum AIOffline mode11 alertsLocal AI via LM Studio
Watch demo
© 2026 CSHUBB Innovations. Built by a CS professional, for CS professionals.Need hands-on help? CS consulting
SupabaseCloudflareMulti-method authRLS enforced