CSHUBB is a private, invite-only Customer Success workspace for SaaS teams. It lets you track account health, manage renewals, visualise ARR, run AI-powered workflows, and book customer meetings — all in one secure, org-isolated platform.

How do I get access to CSHUBB?

CSHUBB is invite-only. Request beta access at join.cshubb.com or book a demo at slotmee.com/raja-2iwrb.

Is there a free trial?

Yes. Every new workspace gets a 15-day free trial with full access to all features — all 5 AI tools, all 4 AI providers, Meetings module, custom fields, webhooks, and unlimited accounts. No credit card required.

What AI tools does CSHUBB include?

CSHUBB includes 5 AI tools: Account Pulse (health summary + next action), Churn Risk Analysis (risk verdict + save play), Weekly Portfolio Digest (portfolio snapshot + priority actions), QBR Talking Points (Growth plan), and Expansion Spotter (Growth plan). All tools include AI delta tracking to compare runs over time.

Does CSHUBB integrate with Google Calendar?

Yes. The Meetings module offers optional Google Calendar two-way sync — it creates calendar events, blocks busy slots, and sends attendee invites automatically. Google Calendar is not required; Meetings works standalone on all plans.

Yes. CSHUBB uses PostgreSQL Row-Level Security for strict org isolation, passwordless magic-link authentication, AES-256 encryption at rest, TLS 1.2+ in transit, and invite-only access. AI keys are stored only in your browser — CSHUBB servers never see them.

Pricing

Simple pricing.
Powerful CS intelligence.

Everything a CS team needs. Nothing they don't. Start with a 15-day free trial — no credit card required.

For pricing details, reach out to founder@cshubb.com

Starter

For lean CS teams

Max 10 users · 1,000 accounts

Contact founder@cshubb.com for pricing

Modules

Accounts — health scores, ARR/MRR, CSM assignment

Revenue Intelligence — ARR/MRR, renewal windows

Pipeline — Kanban with 3–7 customizable stages

Success Plans — per-account goals & milestones

Import & Export — CSV drag-and-drop

Admin — user management, invite codes, core audit logs

AI Tools (3 of 5)

Weekly Portfolio Digest

Account Pulse — Health Reality Check

Churn Risk Analysis

AI Providers

Groq — fast & free (default)

Anthropic Claude

Google Gemini

Data

CSV import & export

Custom Fields — up to 5 per account

Bulk edit & bulk delete

Activity notes & timeline (10 note types)

Tags & custom filtering

Pipeline starring & stage customization

Currency setting — INR / USD / EUR

Webhooks

Up to 10 endpoints — connect Zapier, Make, n8n

Alerts (4 types)

Renewal Warning & Renewal Critical

Health Floor & Health Drop

Snooze — 1h to 72h

Get Started →

Growth

For scaling CS teams

Unlimited users & accounts

Contact founder@cshubb.com for pricing

Everything in Starter, plus

Momentum — AI trajectory predictions & churn forecasting

Playbooks — build & assign CSM playbooks with trigger conditions

All 5 AI Tools — adds QBR Talking Points & Expansion Spotter

LM Studio — 100% offline AI, zero data leaves your machine

Custom Fields — up to 20 per account (Text, Number, Date, Dropdown)

JSON Export — full structured data export for backup or migration

Webhooks + HMAC signing — up to 20 endpoints

Native CRM Connectors — HubSpot, Zoho CRM, Freshworks

CSM Away Redirect — reroute alerts to backup email

Priority support

Full Alert Suite — 7 types

Renewal Warning & Renewal Critical

Health Floor & Health Drop

No Contact in 30 Days

Expansion Opportunity

Onboarding Stall

Email & Slack delivery

CSM Away Redirect

Snooze — 1h to 72h

✓ No add-ons. No hidden fees. Everything included.

Get Started →Book a Demo

Not ready to commit? Start with a free trial.

15 days · All modules unlocked · 3 users · No credit card. Workspace pauses after trial — your data stays safe.

Start Free Trial →

Included in every plan

Every CSHUBB workspace gets these from day one — no upsells.

🔒

Passwordless login

Magic-link only. Zero passwords stored.

🏢

Org-level isolation

Your data never shared with other orgs.

🧠

Browser-only AI keys

CSHUBB servers never see your AI keys.

👥

Admin panel

User management, invite codes, roles.

📤

CSV import & export

Always portable. Drag-and-drop import.

📝

Activity notes

Per-account log — 10 note types.

🔍

Audit logs

Core event tracking. 210+ on Growth.

💬

Help & feedback

In-app support and feature requests.

✅

Success Plans

Per-account goals, owners & due dates.

🏷

Tags & filtering

Multi-tag accounts for instant segmentation.

⭐

Pipeline starring

Flag priority accounts per CSM.

💱

Currency setting

INR / USD / EUR — org-wide.

Starter vs. Growth

The key differences — pick the right plan for your team.

Feature	Starter	Growth
Max users	10	Unlimited
Max accounts	1,000	Unlimited
Success Plans	✓	✓
Momentum	—	✓ AI trajectory predictions
Playbooks	—	✓ CSM playbooks with triggers
AI tools	3 of 5	All 5
QBR Talking Points	—	✓
Expansion Spotter	—	✓
AI providers	Groq, Claude, Gemini	All 4 incl. LM Studio (offline)
Custom Fields	✓ Up to 5 per account	✓ Up to 20 per account
JSON Export	—	✓
Webhooks	✓ Up to 10 endpoints	✓ Up to 20 endpoints + HMAC signing
Webhook HMAC signing	—	✓
Native CRM Connectors	—	✓ HubSpot, Zoho, Freshworks
Alert types	4 — Renewal + Health	7 — all types
No Contact in 30 Days alert	—	✓
Expansion Opportunity alert	—	✓
Onboarding Stall alert	—	✓
Email alerts	—	✓
Slack alerts	—	✓
CSM Away Redirect	—	✓
Alert snooze	✓ 1h–72h	✓ 1h–72h
Audit logs	✓ Core events	✓ 210+ events
Usage analytics dashboard	—	✓
Priority support	—	✓

Plan & Billing

Manage billing
from your workspace.

No emails, no back-and-forth. Admins manage their plan, add team members, and download invoices — all from inside CSHUBB. Invoices are auto-numbered, include line items, and download as a professional PDF.

📊View current plan, seat count & next billing date

➕Add team members — invoice generated instantly

📄Auto-numbered invoices (CSHB-2026-0001) with line items

💳Pay via UPI or bank transfer — no credit card needed

✅Track Pending / Paid status per invoice

🔁Upgrade from Starter to Growth anytime — seamless

How it works

💳

Payment: UPI or bank transfer — no credit card required

🧾

Invoice: Generated instantly · Plan activates within 24 hours

📅

Billing cycle: Monthly or quarterly

⏸

Trial end: Workspace pauses (data safe) until you choose a plan

🔄

Upgrading: Starter to Growth anytime — seamless transition

❌

Cancellation: Cancel anytime. Export your data before you leave.

Not sure which plan?

Start with the 15-day trial — everything is unlocked: all 5 AI tools, all 4 providers including LM Studio, Momentum, Playbooks, Success Plans, unlimited accounts, webhooks, and custom fields. No credit card. No commitment. Decide when you're ready.

Start 15-Day Free Trial →Talk to us — Book a Demo

Questions? Email founder@cshubb.com

Simple pricing.Powerful CS intelligence.