CSHUBB — India's Customer Success Intelligence Platform, built by Raja Ganesan
CSHUBB is India's CS intelligence platform — built by Raja Ganesan, a CS professional with over 5 years of experience. GLANCE gives CS teams their full portfolio in one view. Features include account health monitoring, AI-powered Momentum predictions, 5 AI tools, Playbooks, Success Plans, revenue intelligence, 11 alert types, native CRM connectors, and enterprise-grade security — without the implementation burden of enterprise CS platforms.
Who is Raja Ganesan?
Raja Ganesan is a customer success professional with over 5 years of hands-on CS experience and the founder of CSHUBB. He built CSHUBB after spending years watching CS teams manage their entire book of business on spreadsheets — juggling renewal dates in email threads, losing accounts to churn they could have prevented. Raja built CSHUBB from the ground up to give every CS team the intelligence layer they deserved. Contact: founder@cshubb.com
What is CSHUBB?
CSHUBB is India's CS intelligence platform built by Raja Ganesan. Key modules: GLANCE (full portfolio overview), Account Health (0–100 score), Momentum (AI predictions), 5 AI Tools, Revenue Intelligence (ARR/MRR, renewal windows), Playbooks, Success Plans, Pipeline Board, 11 Smart Alerts (Email + Slack on Growth), Native Integrations (HubSpot, Zendesk, Jira, Google Calendar, Gmail, Microsoft 365). Everything a CSM needs. Nothing they don't.
About the Founder
Raja Ganesan founded CSHUBB after 5+ years as a customer success professional. He saw how CS teams were left behind — spreadsheets, email threads, tools that were either too expensive or too generic. CSHUBB is built in India for CS teams globally. Email: founder@cshubb.com
Customer Success,
Without Enterprise Complexity
India's CS Intelligence Platform — built by a CS professional.
Everything a CSM needs. Nothing they don't.
GLANCE.
Your entire book.
One view.
GLANCE is CSHUBB's portfolio command center — every account's health score, ARR, renewal date, risk signal, and last-contact timestamp visible in a single, scannable view. No drilling down. No switching tabs. No guessing.
Your CS data
deserves better than
a spreadsheet.
Enterprise CS platforms cost $30K/year and take months to implement. CRMs track deals, not health. Spreadsheets don't predict churn. CSHUBB gives your team account intelligence, AI predictions, and full operational control — from day one.
One workspace.
Everything you need.
Click to explore each module. Your team gets all of these from day one.
19 modules.
80+ features.
One platform.
No onboarding consultants. No 6-month implementation. Ready in minutes.
Bring your own
AI provider.
Groq is free and built in. Prefer Claude, Gemini, or total privacy with LM Studio running locally? Switch in seconds. Your keys stay in your browser by default — CSHUBB servers never touch them. Prefer not to manage keys? Hosted AI is available on request.
API keys stay in your browser · CSHUBB servers never see them
CSHUBB watches every account.
You act on what matters.
CSHUBB monitors your entire book in real time. When a renewal is at risk or a health score drops, your CSM is notified before it becomes a problem — with the recommended next action already in the alert.
11 Account Alert Types
Never miss a renewal again. Configurable thresholds — each CSM sets their own sensitivity. Get notified via email or Slack (Growth plan) with the account name, what changed, and what to do next.
Slack Integration
Alerts post directly to your CS Slack channel — branded as CSHUBB. Admin configures once, the whole team benefits. Appears as a native Slack app in your workspace.
Renewal in 8 days. Health: 52. No contact in 41 days.
Recommended: Schedule QBR this week.
Security-first
by architecture,
not afterthought.
Built on Supabase + Cloudflare. Row-Level Security at the database engine level. Every action audited. AI keys stay in your browser by default. Your data stays yours.
Read the full Security Architecture →See what our users say
"A worthy CS tool made by a CS Guy!"
"I've been using it on beta for the past two weeks... It's great to see a CS professional bring a team's key issues together in one window. Compared with the expensive CS tools out there, the pricing is only a fraction."
Customer Experience Manager
Small-Business · 50 or fewer employees
"CSHUBB Is User-Friendly and Easy to Get Started With"
"CSHUBB is user-friendly and easy to start. Nothing to dislike as of now since I have started exploring it."
Verified User · Computer Software
Small-Business · 50 or fewer employees
Built for industries where
data privacy isn't optional.
Every other CS platform requires constant internet and sends your data to cloud AI vendors. CSHUBB was built differently — for teams that operate in secure, regulated, or field environments.
Built by a CSM
who got tired of
the chaos.
I'm Raja Ganesan — a customer success professional with over 5 years of hands-on CS experience. I built CSHUBB because I lived the problem every day.
Renewal dates buried in spreadsheets. Health scores calculated in someone's head. Churn discovered on the day of the call. Expensive platforms that promised transformation and delivered months of setup with a $30K bill.
So I built CSHUBB — from the database schema to the UI — to give every CS team the intelligence layer they deserve. Not a tool that manages data. A platform that generates clarity.
Every feature in CSHUBB exists because a real CSM needed it. GLANCE, Momentum, Playbooks, the 11 alert types — all of it comes from the field, not a product roadmap built in a boardroom.
Not another CS tool.
A different category.
Gainsight costs $30K/year and takes 6 months to implement. CRMs track deals, not customer health. CSHUBB was built for CS teams that need operational clarity now — not next quarter.
Your book of business.
Finally in control.
15-day free trial. Business email gets instant access.
Built by Raja Ganesan for CS teams who mean business.